Terms of Use
Effective July 14, 2026
These Terms of Use (“Terms”) govern your access to and use of the HIPAA Binderwebsite and the compliance documents and related materials it provides (together, the “Service”), operated by HIPAA Binder(“we”, “us”). By accessing or using the Service, or by placing an order, you agree to these Terms. If you do not agree, do not use the Service.
1. Acceptance
By using the Service, creating an account, submitting your practice details, or purchasing or ordering any document or subscription, you accept these Terms and our handling of your information as described here. If you are using the Service on behalf of a practice or other organization, you represent that you are authorized to bind it to these Terms.
2. The Service
HIPAA Binder provides self-help HIPAA compliance documents and educational information for healthcare practices, for example, a Notice of Privacy Practices, Business Associate Agreements, a Security Risk Analysis workbook, privacy and security policies, and related forms, offered individually or as a complete binder. The documents are generated from the practice details you supply and are yours to use within your own practice. You enter only practice information; you never enter, and we never ask for or store, any patient or client information (PHI).
3. Orders, delivery, refunds & billing
Founding orders are made at locked-in pricing. We offer a single document for US $49 (one-time), the Complete Binder for US $129 (one-time), the OSHA Binder for dental offices for US $199 (one-time), the HIPAA + OSHA Binder Bundle for US $299 (one-time), and the Binder + Always-Current plan for US $129 (one-time) plus US $99/year for the annual refresh and updates service, which begins billing 30 days after your order. How delivery and refunds work depends on which of the three kinds of purchase you make:
Instant documents. Some documents, such as the Notice of Privacy Practices generator, are built from your answers and delivered immediately at checkout: your files are generated the moment your payment completes. By placing an instant-document order you expressly consent to immediate performance at checkout. Because delivery is immediate, the before-delivery refund window described below does not apply, and sales are final once your files are delivered, except where applicable law requires otherwise or the document is defective, in which case we will fix it or refund it. And as a plain promise: if anything in your document is wrong, reply to your receipt and we will make it right.
Made-to-order documents. The binders, the bundle, and single documents prepared by us are made to order from the practice details you supply and are delivered within 30 days of your order, and you may request a full refund at any time before delivery. The one-time price also includes one round of fit revisions within 30 days of delivery: if something in a delivered document does not match how your practice operates, tell us and we will revise it.
Subscriptions. The updates service includes updated versions of the affected documents when a rule your binder cites changes, and an annual re-verification of every citation in your binder. Subscription plans are billed through Stripe on a recurring basis until you cancel; you authorize those recurring charges, and you may cancel at any time to stop future charges.
Except for the refunds described above and any rights you have under applicable law, fees are otherwise non-refundable.
4. Acceptable use
You agree not to:
- resell, redistribute, sublicense, or publish the documents as a competing product or template library, or represent them as your own work product for sale;
- submit information you do not have the right to provide, or that is unlawful, infringing, or false;
- enter, upload, or transmit any patient or client information (PHI); the Service is not designed to receive PHI and you must not provide it;
- attempt to access, disrupt, or interfere with the Service, its security, or other users, or evade any technical restriction;
- violate any applicable law or regulation in connection with your use of the Service.
You are solely responsible for the practice details you submit and for how you use, adapt, and implement the documents within your own practice.
5. Intellectual property & license to use the documents
The Service, including the website, templates, document framework, and software, is owned by us and protected by applicable law. Subject to these Terms and your payment, we grant you a limited, non-exclusive, non-transferable license to use, customize, and implement the documents you purchase within your own practice. This license does not permit you to resell, redistribute, or sublicense the documents, or to use them to build a competing offering.
6. Not legal advice; no attorney-client relationship
The documents and information provided by the Service are self-help compliance documents and educational information only. They are not legal advice, and using the Service does not create an attorney-client relationship between you and HIPAA Binder or anyone associated with it. For advice specific to your situation, consult a qualified attorney or compliance professional.
7. No certification; you are responsible for your compliance
There is no official government “HIPAA certification,” and we do not provide one. The documents are a document layer intended to help you organize and address common HIPAA requirements; purchasing or using them does not by itself make your practice “HIPAA compliant.” HIPAA compliance depends on your own policies, safeguards, training, and ongoing practices. You are solely responsible for assessing your obligations and for your practice’s compliance.
8. Disclaimers
THE SERVICE AND ALL DOCUMENTS AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the documents are complete, current, accurate for your specific circumstances, or that their use will satisfy any legal or regulatory requirement, nor that the Service will be uninterrupted or error-free.
9. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or regulatory penalties. Our total liability arising out of or relating to the Service will not exceed the greater of the amounts you paid us in the twelve months before the claim or US $100.
10. Indemnification
You agree to indemnify and hold us harmless from any claim or demand arising out of your use or implementation of the documents, the information you submit, your practice’s compliance (or non-compliance), or your violation of these Terms or any law or third-party right.
11. Termination
You may stop using the Service at any time, and you may cancel a subscription to stop future charges. We may suspend or terminate your access if you violate these Terms, abuse the Service, or create risk or legal exposure for us. Sections that by their nature should survive termination, including the disclaimers, limitation of liability, and indemnification, will survive.
12. Changes
We may modify the Service or these Terms. If we make material changes, we will update the effective date above and, where appropriate, provide notice. Your continued use after changes take effect constitutes acceptance.
13. Governing law
These Terms are governed by the laws of the United States and the state in which the operator is principally located, without regard to conflict-of-laws rules, and you submit to the exclusive jurisdiction of the courts located there for any dispute arising under them.
14. Contact
Questions about these Terms? support@hipaabinder.com.